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I'd love to get some others thoughts on this subject (a little off the subject, but still paypal related
). What vendors on here use paypal? We have toyed around with the idea, but have mixed feelings. Some people see paypal and feel that a legitimate business wouldn't use paypal. Other people want us to use it. Does anyone have an opinion either way on the subject? Any thoughts would be appreciated.
 

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You WANT to offer this method ASAP. We do at least $5000 per month through PayPal customers alone.

I have not EVER heard a "legitimacy" question about using PayPal. Rather the opposite....we get more PayPal than we do in Discover card sales...I think you should offer this to your customers.
 

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You WANT to offer this method ASAP. We do at least $5000 per month through PayPal customers alone.

I have not EVER heard a "legitimacy" question about using PayPal. Rather the opposite....we get more PayPal than we do in Discover card sales...I think you should offer this to your customers.
Thanks for the thoughts on this. We've had some customers say they were against it, and others for it. Definitely will have to look into this as an option.


--Laura
 

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I think you should offer it, just be aware of the somewhat higher fees they charge (2.9%) vs typical merchant services.

Paypal seems to have been better since eBay bought them, and I think are a little more "business oriented" now. They're not my first choice, but I know some customers like them. Besides, it's free to open the paypal account, it only costs you a bit extra on the transaction. Just don't keep large sums of money in there if you are afraid of having the acct locked, transfer it out to your bank as soon as you get the payment.
 

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My opinion is paypal is great! Its expensive but if you use the paypal business card to buy whatever it is that hte customer bought its cheaper then being charged my a credit card processing. I think its 2.2 % and if you use the card you get .75 % cash back or something, my vcredit card processor charges 1.89 so it saves a little bit. The best part is you get your money right away! No 2 to 5 day business holds and crap like that.
 

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Paypal is good, but do not rely on only paypal.

For one when you send an invoice to someone they have the options of logging into paypal and paying or if they don't have a paypal account using a credit card. MANY users want to use a credit card BUT if they ever had a paypal account or if the credit card they want to use was ever used in a paypal account THEY MUST login to paypal and many don't remember their password, can't fund their account etc...

I am currently having this issue and just set up with authorize.net as a way to manually enter cc's. This should solve my problem of when paypal users don't want to pay via paypal. Paypal is good though because so many use it see it as an easy way to pay. just don't rely on it alone...i was using it for the last 1.5mo and have lost a dozen or so customers because of the above mentioned issues
 
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