2016 Auctmarts Fairing Review
Hey guys, here to share my HORRIBLE experience with Auctmarts. I had ordered my fairings on May 9th and ended up getting them June 4th. So ended up taking about a month which was no big deal. Upon opening my box of plastics I noticed pretty much every plastic either had dried up dirt, bugs, or was scratched. A few of my black plastics had white spots on them were they weren't even painted. Very visible. The dirt and bugs were under the paint so you couldn't just wipe them up. I was told wax them. How is wax going to remove dirt and bugs under paint?
Communication/Consumer Service- 4/10
I give communication 4/10 at best...I had a difficult time communicating with them. I felt as I had to send multiple messages to get a reply. I kept hearing excuses about the time zone being different. What they failed to realize was I work third shift so my night time was there day time. It might be a rare occurrence, but communication was minimal. The custom service was great tell they got my money and then went south. I'll be posting pictures of the convo log at the bottom of the thread. Anyways I had sent them a message about what I said above and I got excuse after excuse. I can't stand company's that don't own up to there own mistakes.
You cannot beat the price of the Auctmarts fairings. Nothing to complain about here.
The paint was good where is was actually painted. I went over the fairings once I unboxed them and every piece had an issue to them.
I'm not sure how well they fit together as I refuse to install horrible crap on my motorcycle. I did look over all the holes and they seemed good.
Shipping was decent for me.
Packaging was good. Everything was tightly wrapped. No complaints here.
Step up your consumer service and own up to issues within your company. Start hanging up plastics that are wet so someone else don't have to deal with what I've been threw.
I will never use this company again and I hope no one else does either with the crap I received. End of the day I got nothing resolved as all I don't was excuses about there mistakes.
Last edited by Anthony D; 06-23-2016 at 12:18 PM.