So who locked down my account? - Suzuki GSX-R Motorcycle Forums Gixxer.com

 
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post #1 of 7 (permalink) Old 11-18-2011, 04:44 PM Thread Starter
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So who locked down my account?

My vendor account (Trackstar) gets billed every month through PayPal. I dont even check it but apparently something got screwed up and it didnt bill this month. Rather than send me an e-mail or PM you guys just decide to lock out the account? The only forums I can access are the Vendor forums, my PM box is locked out and emptied.

$50 a month I've paid you guys since I started here. $50 a month doesnt buy a little common courtesy like an e-mail saying the payment didnt go through? Is that how you guys work in Canada?

Total crock of shit.

USBA MOM #69
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post #2 of 7 (permalink) Old 11-18-2011, 05:07 PM
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Re: So who locked down my account?

How about an Email, or hell you even know how to hit me up on other forums, rather than a public rant

More than likely the account simply has an error. You are not the first that it has happened to. Had a normal user lose his lifetime access, although it was in the profile. Many users in the last view days have been having script issues too.

So, talking about common courtesy, give me a chance to TRY to fix it first..... hell PM me from THIS account.



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post #3 of 7 (permalink) Old 11-19-2011, 11:05 AM Thread Starter
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Re: So who locked down my account?

OK...

So unfortunatly Moto Joe took the brunt of my rant. Just to clear things up (and they have been fixed thanks to Joes efforts) I did send several e-mails out to the contact us page, Vertical Scopes HQ... everywhere I could. I called every extension at Vertical Scope and couldnt get anyone to answer the phone or return a call.

So thanks Joe for fixing my account for now, I still need to get the billing issue figured out if they will respond to me.

This rant was not directed to Mods or admins of the site. It was a last ditch effort at getting someone to respond after several days of going through what I felt was the right channels.

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post #4 of 7 (permalink) Old 11-19-2011, 11:16 AM
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Re: So who locked down my account?



It is probably easiest to hit us (me or NJ racer for things like this) up first.

PS: It is the weekend, and VS only works during the week, so dont expect much from my contact with them until at least monday



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post #5 of 7 (permalink) Old 11-19-2011, 11:44 AM
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Re: So who locked down my account?

Quote:
Originally Posted by TrackStar1 View Post
OK...

So unfortunatly Moto Joe took the brunt of my rant. Just to clear things up (and they have been fixed thanks to Joes efforts) I did send several e-mails out to the contact us page, Vertical Scopes HQ... everywhere I could. I called every extension at Vertical Scope and couldnt get anyone to answer the phone or return a call.

So thanks Joe for fixing my account for now, I still need to get the billing issue figured out if they will respond to me.

This rant was not directed to Mods or admins of the site. It was a last ditch effort at getting someone to respond after several days of going through what I felt was the right channels.

I'm going to be down around where their office is this week, want me to kick the door in and start some Hang 'em High shit there?
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post #6 of 7 (permalink) Old 11-23-2011, 09:19 AM
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Re: So who locked down my account?

LOL no I'll be up there goose hunting at some point. I'll just stop by myself.
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post #7 of 7 (permalink) Old 11-24-2011, 04:31 AM
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Re: So who locked down my account?

Quote:
Originally Posted by Knight2211 View Post
I'm going to be down around where their office is this week, want me to kick the door in and start some Hang 'em High shit there?
COOL! I want in.
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